The Office of the Compliance Advisor Ombudsman (CAO) is the independent recourse mechanism for projects supported by the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA). The headquarter of the CAO is based in Washington, DC (USA).The two sister agencies of the World Bank, the IFC and MIGA established the CAO in 2000. In addition to auditing compliance with environmental and social safeguard policies, CAO also carries out an ombudsman role by attempting to mediate disputes between companies, governments, and civil society organizations.CAO's small but diverse team includes professionals from the private and nonprofit sectors with experience in dispute resolution that works in an independent and impartial way. CAO reports direct to the President of the World Bank Group.

Editor: Giovanni AVERSA

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